Shipping policy

Shipping Policy

Order Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays).

Once your order is processed, it will be shipped out as soon as possible.

Shipping Time (United States)
Estimated delivery time: 7–15 business days

Please note that shipping times may vary depending on your location, shipping carrier, and external factors.

Shipping Delays
Delays may occur due to:

We are not responsible for delays caused by these external factors.

Order Tracking
Once your order has been shipped, you will receive a tracking number via email.

Please allow 3–5 days for tracking information to update.

Incorrect Address
It is the customer’s responsibility to ensure that the shipping address is correct.

We are not responsible for orders shipped to incorrect addresses provided at checkout.

Lost or Stolen Packages
We are not responsible for lost or stolen packages once they are marked as delivered.

If you experience any issues, please contact the shipping carrier directly.

Split Shipments
In some cases, items may be shipped separately depending on warehouse availability.

Contact Us
If you have any questions about your order, please contact us at: Ceo@slzus.com

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