Terms of service

Terms of Service

Overview
This website is operated by Pet Buddies. By accessing our site and purchasing from us, you agree to these Terms of Service.

Online Store Terms
You must be at least 18 years old or have permission from a parent or guardian to use this site.

You agree not to use our products for any illegal or unauthorized purpose.

Products & Accuracy
We strive to ensure all product descriptions, images, and prices are accurate. However, we do not guarantee that all information is error-free.

We reserve the right to correct any errors and update information at any time without prior notice.

Orders & Payments
We reserve the right to refuse or cancel any order, including but not limited to suspected fraud, unauthorized transactions, or incorrect pricing.

All billing information must be accurate and complete.

Shipping & Delivery (USA Orders)
We partner with international suppliers to fulfill orders.

Estimated delivery time to the United States is typically 7–15 business days, but may vary depending on logistics, customs, or carrier delays.

We are not responsible for delays caused by shipping carriers, customs clearance, or external factors beyond our control.

Returns & Refunds
We only accept returns or refunds for items that are:

  • Damaged

  • Defective

  • Incorrect

Customers must provide photo or video proof within 7 days of delivery.

For full details, please refer to our Return & Refund Policy.

Pet Product Disclaimer
Our products are designed for general pet use only.

We are not responsible for any injury, allergic reactions, or harm resulting from improper use. Always supervise your pet and ensure the product is suitable for your pet’s size, breed, and behavior.

Limitation of Liability
To the fullest extent permitted by law, Pet Buddies shall not be liable for any indirect, incidental, or consequential damages resulting from the use of our products or services.

Governing Law
These Terms shall be governed by and interpreted in accordance with the laws of the United States.

Changes to Terms
We reserve the right to update or modify these Terms at any time. Continued use of our website constitutes acceptance of those changes.

Contact Information
For any questions, please contact us at: Ceo@slzus.com